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Islam in the Workplace Suggested practice for HR personnelMuslims now form one of the largest religious groups in the UK. At a time when great misunderstandings and stereotypes circulate the media and society regarding the religion, it is crucial for an effort to be made at all levels to go beyond archetypal images and to begin to understand Islam and Muslims. The Dark Side of Help Desk SLAs You just signed a Help Desk Service Level Agreement (SLA) and now think things will get easier. However, you may soon be falling into one of these traps:1) COVERING THE TRUTH WITH METRICSIn some companies, those under the radar of SLA compliance may resort to doing the minimum instead of really solving the problem. Truth or Consequences: How to Give Employee Feedback In the bestseller, Good to Great, Jim Collins discovered that, "the good-to-great companies continually refined the path to greatness with the brutal facts of reality."And, in his recent autobiography, Jack Welch reports that he spent about half of his time on people: recruiting new talent, picking the right people for particular positions, grooming young stars, developing managers, dealing with under performers, and reviewing the entire talent pool. Getting to Consensus The need to get people in an organization to pull together comes out often in discussions about communication.Let's think of it as getting to consensus, to roll a bunch of similar issues into one ball. Top 10 Things NOT To Tell Angel and VC Investors I am not writing this to create a list of things not to say so people can hide the facts or in any way mislead potential investors. On the contrary I personally believe you must be 100% upfront with any potential investors, and even volunteer some weaknesses to be credible. Stomp Out Leeches In Your Company Recently, I felt appalled to see a political candidate running on the motto of "Demand More!" That motto oozes extreme nerve, and implies some people think it is o.k. Business Innovation - Organizational Structure Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Write Winning Proposals For Venture Capitalists You need to secure money for your project. You visit venture capitalists to see if you can get that money. Reducing the High Cost of Absenteeism Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. Efficiency Around The Office Nearly every office, be it commercial or home-based, may have areas of inefficiency that can be improved upon. We are not talking sales figures or profit margins or budgets, but inefficient waste and resource management. How to Say No Rejection hurts. No one likes to give it or to receive it. Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring Hiring the first personal business assistant is an exciting time for new business owners. It means that the business is doing well enough that the business owner can no longer keep up effectively with the demands of the new business. ISO 9001 Okay Now You Have It How Do You Market It? Marketing ISO 9001 2000.Lately we've been seeing a lot of press releases from wineries and suppliers touting their ISO certifications. A Corporate Facelift With Sound Bytes If Baby Boomers can get botox and tummy tucks, then why don't companies receive facelifts to improve their image as well? The telephone is the lifeblood of any business. Use it respectfully. Manage or Lead - Why the Difference Matters and What to Do About That Difference Many books have been written about managing people, and an equally large number have been written about leadership. Some use the words manage and lead interchangeably, and some talk about the differences between the words, building a distinction based on style or behaviors. Understand What Flows Through Your Business to Find Improvement I remember once seeing a cartoon which showed two people working a counter. On the wall behind them was a sign which read, "Quality Work, Low Price, Fast Service - Pick Two. Take Your Firm to the Next Level So you did such a good job in 2003 at bringing in new clients to your firm that you're swamped with business, your firm is large and growing, and all parts of your marketing system are in place and running smoothly? Congratulations - you're off to a great start for 2004!If you can confidently answer "yes!" to the following metrics, then you're ready to take your practice to the next level (and if your answer is "no," get back to basics at http://www.turningpointemarketing. Are You Measuring Something Meaningful? Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before the monthly report, which might be an inch or so thick, and you contemplate whether it's the best use of your time to paw through the pages to check if there's anything useful in there for you. The Devil We Know "I'm in an abusive relationship," sighed Andrew. "My bookkeeper annoys the hell out of me but I just can't let him go. Meaningful Diversity: Creating Cultures of Inclusion In the fitness room the other day, I caught a glimpse of a movie trailer on television. A father spoke very open-heartedly with his son about his work as a fireman.
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