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Building Bridges of Communication Building a 'bridge of understanding' between parties is fundamental if your business communication is to succeed. If you are a consultant to a client, or a salesperson attempting a closer relationship with your customer, here are five techniques that help achieve just that. Tales from the Corporate Frontlines: Training is in the Eye of the Beholder This article relates to the Training competency, commonly evaluated in employee surveys. It comments on the value of training to both the company and its workforce. Creativity and Innovation Management - Feasibility Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. The Role of the Machine Metaphor in Mixed-initiative Organizational Leadership "Can This Marriage be Saved?" So reads the title of the cover story in the August 15, 2005 issue of BusinessWeek (www.businessweek. Whadda Jerk! If one does not understand a person, one tends to regard him as a fool. Carl Jung Sadly, public discourse today seems to have degenerated into warring parties spitting epithets at one another. One Simple Idea to Grow Your Business Perhaps the most common theme I've heard in working with business owners or managers is that they rarely have time to plan for the future. They are so busy with day to day tasks and responsibilities, just getting through their weekly "To Do" list or fighting fires consumes all their time and energy, and then some. Five Ways to Influence Change in Others Because of my work as a consultant, trainer and coach I deal with change and people's reactions to it all the time. When a Client decides to work with us, they are recognizing that some sort of change is needed. Thoughts on Empowerment People are empowered when they are given the authority and responsibility to make decisions affecting their work with a minimum of interference and second guessing by others.Empowerment is an overused and under?practiced term. The Crisis of Modernity Since the beginning of the industrial era our world has been facing what some historians call an ongoing "crisis of modernity". As fast as we adjust to new circumstances, the circumstances change again, and, the rate of change seems to be multiplying exponentially. Organizing The Information Putting a piece of paper in a file folder is easy; finding it again is the hard part. There are ways to make your files easier to use and your papers easier to find. Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits Data mining is the art of extracting nuggets of gold from a set of seeminngly meaningless and random data. For the web, this data can be in the form of your server hit log, a database of visitors to your website or customers that have actually purchased from your web site at one time or another. How to Create a Positive Work Atmosphere Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let's take a look at the differences between a positive and a negative work environment. Employers - Protect Yourself from Custody Battles that Hold Your Company Hostage Child custody? How'd that get to be an employer's concern?When an employee faces child custody litigation, it will effect their ability to do their job. And it often causes legal consequences for their employers as well. Hiring Productive Employees: A Checklist for Assessing Their Appeal The characteristics of job applicants have a strong influence on whether or not they get hired. Their characteristics also indicate the level of their productivity. Understanding Every Aspect of Your Organization GET TO KNOW YOUR ORGANIZATION: If you don't understand an aspect of the organization or a procedure within it, ask. If you still don't understand, ask again. Five Steps to Successful Business Succession The great majority of family businesses in North America are still owned and operated by descendants of the founder. The business acumen that these first, second, third, and sometimes fourth generation managers possess largely determines how much longer the business will remain under family control. Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions Based on a wild guess by a close associate of mine, there are well over 2,000 restaurants in the Manhattan area and its surrounding boroughs. Although I cannot validate the absolute accuracy of his count, I do trust it is in the ballpark, since he happens to be one of those guys who seem to know everything about everything in life (and more). Think it Over You can't solve a problem with the same thinking that created it. Albert Einstein Every decision is a deliberate act. When Code Freeze Turns To Code Slush Time To Market (TTM) is a vital concept that every executive understands. Releasing a product to market before your competition gives you a significant first-mover advantage. Employee Retention: Its a Changing Game As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two things:1.
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