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Meaningful Diversity: Creating Cultures of Inclusion In the fitness room the other day, I caught a glimpse of a movie trailer on television. A father spoke very open-heartedly with his son about his work as a fireman. A Leadership Screw Driver: The 90 Day Improvement Plan I was talking with first-line supervisors in a utility company about how to deal with poor performing employees."You've gotta put the screws to him!" suggested one supervisor to his colleague who was having trouble managing one particular poor performer. Nine Steps to Help You Develop Your Potential Go into any bookstore and you will find a big selection of self-help and personal improvement products. Most everyone (and I'll bet everyone reading this) wants to improve. Why and How to Work with a Consultant A good consultant provides specialist abilities and experience, innovative ideas, second opinions (reality checks), unbiased appraisals, and new approaches.A good consultant will leave you with tools, plans, and materials, and will transfer knowledge and resources to help you use them. Managing Employees Is A Little Like Herding Cats Q: I started my small business about a year ago and it's grown steadily. I like having my own business, but I'm having a tough time managing people. Birds of a Feather May Be Turkeys Birds of a Feather May Be TurkeysBy Gene Griessman, PhD Birds of a feather do flock together. It's true. Measure for Measure Can you imagine playing hockey without a goal? Basketball without hoops and nets? Football without a goal line? Golfing without holes or greens?There may be leagues where it doesn't matter whether anyone is keeping score, but not the big leagues. Champions of the Super Bowl, the Stanley Cup, the Masters can only be determined when there is someone keeping score. Spirits in the Corporate Boardroom.......Oh, sure...... There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the health and mental health professions for many years now. Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster A crisis, emergency or disaster can happen at anytime and anywhere.Just ask the residents of Darwin in Australia's Northern Territory. What to do When You receive a Bad Check As a small business operator, personal checks may be one method to receive payment for your goods or services. As a way to receive payment, a personal check is actually better than credit cards because the fees are less and there can be no charge back. Innovation Management - Time to Market or Time to Success? Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Improving Your Inter-Company Communications At No Cost It's all very well having a flashy (and expensive) advertising campaign, backed up by a wealth of positive PR, but if your staff are not all pulling in the same direction this could be the biggest leak in your plan.Want a more in-depth guide to internal and customer communications, plus a CD-ROM with software with advice, additional content and links to helpful sites?Buy 'Marketing your Business' todayFirstly, everyone need to be able to get accurate information, so ensure that you have a good computer network (or better still, a fully-fledged Intranet) and routinely store the latest versions of documents where everyone can access them. Are you NICE or do you CARE? Are you NICE or do you CARE? Most people and most managers want to be nice. After all, it's easier to be nice than to not be nice. Problem-Solving Success Tip: Use Your Project Management Skills Solving a big problem is a project: you're far more likely to solve it successfully if you treat it like one. That means you'll need to identify tasks, make and adjust assignments, and keep track of what is due when. Test Your Hiring IQ The purpose of any selection process is to discriminate (albeit fairly) among job candidates. Your goal is to select the right people, with the right skills, at the right time for the right position. Turning a Negative Employee Into a Positive Asset Several years ago, I took over the supervision of a section in a Public Agency. I was a newbie in management, enthusiastic, and excited about the opportunity that lay before me. Knowledge Management - Keys to Successful Communities of Practice (Networks) How can I make my community of practice truly effective?How can I prevent my network becoming a "notwork"?Communities of practice (networks) lie at the heart of successful knowledge management in most organisations. They are the lifeblood of informal exchanges of knowledge. The Supervisors 14 Essential Truths For Communicating With Direct Reports One amazing, but sadly true, fact of today's advances in communication tools is that we really don't communicate much better than in the past.Indeed one recent study determined the number one advancement in communication tools was the availability of cheap on-line airfares. Innovation Management - Selecting Good Ideas Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Communicating When A Crisis Strikes How would you handle communication if your business or practice got into a crisis situation?I was pleasantly surprised when my Internet service provider responded competently and quickly to a technical crisis. And, we can learn to communicate more effectively by studying its response.
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